Privacy Policy
Effective Date: 01/01/2025
Website: https://mtsacademy.online
At MTS Academy, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website, enrol in courses, or engage with our services.
By using our website or Services, you agree to the terms of this Privacy Policy.
1. Scope
This Privacy Policy applies to all visitors, clients, and students who access or use the MTS Academy website and Services, including online courses, coaching, and related training materials.
2. Collection of Personal Information
We may collect personal information directly from you when you:
-
Enrol in a course or coaching program;
-
Create an account on our website;
-
Subscribe to our newsletter;
-
Contact us via email or web forms; or
-
Access learning materials and participate in online activities.
The types of personal information we may collect include:
-
Full name;
-
Email address;
-
Phone number;
-
Billing and payment details;
-
Employment or professional background (if voluntarily provided); and
-
Any other information you choose to share with us in connection with our Services.
We may also collect non-personal information such as browser type, device information, and website usage data through cookies or analytics tools.
3. Purpose of Collection
MTS Academy collects and uses your information to:
-
Provide and manage access to our courses and coaching programs;
-
Process payments and issue invoices;
-
Communicate important updates, support, and promotional information;
-
Improve our website, content, and learning experience; and
-
Comply with legal or regulatory obligations.
We only collect personal information that is reasonably necessary for these purposes.
4. Use of Cookies and Analytics
Our website uses cookies and similar technologies to enhance user experience and analyse traffic.
Cookies help us:
-
Remember your preferences and login details;
-
Understand how visitors interact with our website; and
-
Improve our website’s functionality and performance.
You can disable cookies through your browser settings; however, doing so may affect website functionality.
We may also use third-party analytics tools (e.g., Google Analytics) to collect anonymous usage data.
5. Storage and Security of Information
We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
This includes:
-
Secure servers and encrypted data transmission (SSL);
-
Restricted access to authorised personnel only; and
-
Regular review of data protection procedures.
Despite our best efforts, no online platform can guarantee absolute security. You provide your information at your own risk.
6. Disclosure of Personal Information
We may disclose personal information to:
-
Service providers who assist in website hosting, payment processing, or data management;
-
Course facilitators or instructors (where necessary for delivery of training); or
-
Legal authorities where required by law or to protect the rights, property, or safety of MTS Academy or others.
We will not sell, rent, or trade your personal information to any third party.
If we engage external service providers outside Australia (for example, cloud hosting or analytics providers), we ensure that appropriate data protection safeguards are in place.
7. Marketing Communications
By providing your email address, you may receive communications from MTS Academy regarding upcoming courses, leadership resources, or events.
You can opt out of marketing emails at any time by selecting the “unsubscribe” link in the email or contacting us directly at info@mtsacademy.online.
8. Access and Correction
Under the Privacy Act 1988 (Cth), you have the right to:
-
Access the personal information we hold about you; and
-
Request correction of any inaccurate, incomplete, or outdated information.
Requests can be made in writing to info@mtsacademy.online.
We will respond within a reasonable timeframe and may require verification of identity before releasing or amending information.
9. Retention of Data
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.
When no longer needed, information will be securely deleted or anonymised.
10. Links to External Websites
Our website may contain links to third-party websites.
MTS Academy is not responsible for the privacy practices or content of these external sites.
We encourage users to read the privacy policies of any external sites they visit.
11. Children’s Privacy
Our Services are intended for adults and professionals aged 18 years or older.
We do not knowingly collect personal information from minors.
If we become aware that personal information from a person under 18 has been collected, it will be deleted promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Your continued use of our Services following any amendments constitutes acceptance of the revised policy.
13. Contact Us
For questions, feedback, or privacy-related concerns, please contact:
📧 info@mtsacademy.online
🌐 https://mtsacademy.online
14. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us using the details above.